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Welcome Aboard! Dealing with Ferry Passengers

   Operating ferries is a complex business and in these days of no-cost airlines and the competition was never tougher. The impact of technology and increasing pressure of time are the bottom line, and everyone in the ferry business knows it very well. In the times like these, repeat business has to be any ferry company's number one objective. Customers who come back are one who keep the operations going. But know it is very difficult to make that happen. And one thing, and maybe the most important, that make people come back, is the customer satisfaction. If our customers have a good experience while they are with us, they all may return to us next time when they want to travel. Take some time watching it and we promise you will know so much more about the ferry business and about how to make the customers happy, in particular. The objective of the authors of the film was to provide proper guidance on establishing a decent level of customer service. It also provides some required tips on how to communicate with the passengers, even with the disruptive passengers, and how to do it effectively. Nearly all aspects of service have been covered including understanding the behavior of the passengers, handling aggressive people, etc. You will know hot to handle various difficult situation, that may arise, in a very professional manner.

Category: POPULAR | Views: 50 | | Comments (0)

Quantum of the Seas Technology Shipyard Reveal

   This video will show you the of one of the most technologically advanced cruise vessels ever built and, definitely, one of the best and most beautiful creatures of today's world. She was delivered at Meyer-Werft cruise ship construction yard in Papenburg city of Germany for the RCI - Royal Caribbean International company. They say that there is only one word that could sum up "Quantum of the Seas" and that word is "wow". She is the lead ship of the "Quantum" class of cruise vessels. Take some time to watch this video and you will get to know so many interesting facts on this fairy-tale of the seas.

Category: POPULAR | Views: 491 | | Comments (0)

Engineering Connections - LNG Super Tanker - BBC Documentary

   One of the most interesting popular videos by Richard Hammond - it belongs to the Engineering Connections series and is dedicated to the huge LNG carriers, one of the biggest vessels in the world... This is one of the strangest places on Earth - it is inside of a vast sophisticated machine - it is a tanker with the cargo that can power London for about a week, a cargo equivalence to energy to the fifty five nuclear bombs. This huge ship is carrying liquefied natural gas, millions of liters of the stuff, at room temperature it turns into a highly flammable gas and that is why people want it. The liquid inside these tankers becomes gas for cooking and heating your homes. Creating technology to transport it is very complex...

Category: POPULAR | Views: 988 | | Comments (0)

The Sinking of the Estonia

   Zero-Hour... The present video film dedicated to the one of the most tragic catastrophes at sea is a kind of documental drama - it is based on numerous eyewitness accounts and the findings made by of the Joint Accident Investigation Commission consisting of Estonia, Finland and Sweden governments. Some of the dialogues contained in this film have been intentionally fictionalised.

Category: POPULAR | Views: 611 | | Comments (0)

BBC Engineering Giants - Ferry Strip Down

   Here is the another episode of the "Engineering Giants" documentary series by BBC. This one, presented by Robe Bell and Tom Wriggles worth, shows what happens with the vessels at the end of their working lives, namely at the ship-breaking yards. The thirty-two thousand tonne North Sea ferry "Pride of Bruges" (originally in service as "Norsun"), worked on the line between Hull and Zeebrugge. She waHere is the another episode of the "Engineering Giants" documentary by BBC. This one, presented by Robe Bell and Tom Wriggles worth, shows what happens with the vessels at the end of their working lives, namely at the ship-breaking yards. The thirty-two thousand tonne North Sea ferry "Pride of Bruges" (originally in service as "Norsun"), worked on the line between Hull and Zeebrugge. She was built in Yokohama, Japan by Nippon Kokan K. K. Tsurumi Shipyard. 32000 tons of steel. Seven decks each the length of the football pitch. Four engines burning 2500 litres of fuel an hour. One massive bit of engineering - the North Sea Ferry - the "Pride of Bruges". After twenty five years of service, she is now being taken out of the water for the biggest overhaul in its life. As key part of strip down, it is the unique chance to explore deep her hidden features. Every complex system must be rigorously tested and repaired before it can return to service. s built in Yokohama, Japan by Nippon Kokan K. K. Tsurumi Shipyard. 32000 tons of steel. Seven decks each the length of the football pitch. Four engines burning 2500 litres of fuel every hour. One massive bit of engineering - the North Sea Ferry - the "Pride of Bruges". After 25 years of service, it's now being taken out of the water for the biggest overhaul in its life. As key part of strip down, it is the unique chance to explore her hidden features...

Category: POPULAR | Views: 662 | | Comments (0)

BBC Engineering Giants - Gas Rig Strip Down

   This video is one of the three films presented by BBC, in which the biggest machines in the world are being stripped down and torn apart. The other two are showing the Jumbo jet and huge ocean ferry. Watch this film and you will know all the hidden secrets. The Gas Rig addressed in this video, was the Lima Platform, the North Sea Gas installation, which was pulled by floating cranes and brought to Newcastle, where she was cut into pieces for recycling. The authors of the film tried to reveal all secrets of the vital parts of the rig, considering at the platform not only as the steel structure...

Category: POPULAR | Views: 616 | | Comments (0)

Lost at Sea - The Search for Longitude

   The present video film has been beautifully produced, and the acting is great indeed. The science is very accurate, and the movie will be easy to understand for everyone. The film is based on the book called "Longitude" written by Dava Sobel and it presents the material of that book very well. Just watch this amazing one-hour documentary and we promise you will not get disappointed with this interesting and wonderful look at the history of navigation.

Category: POPULAR | Views: 655 | | Comments (0)

Men and Ships

   The U.S. Merchant Marine Fleet consists of civilian owned merchant ships, operated by either the private sector of the government and engaged in commerce or transportation of goods/services in the navigable waters of the United States of America as well as out of them. This Fleet is responsible for transporting passengers and cargo during peace time, and during the war, it serves as an auxiliary to the Navy Fleet, and can be called upon to deliver supplies and trops military. Merchant mariners transport passengers and cargo cargo both within the U.S. and between nations, maintain and operate deep sea merchant ships, ferries, towboats, dredges, and any other ocean ships navigating oceans, the Great Lakes, harbors, canals, rivers and all other waterways. As of 2006, the U.S. Merchant Fleet had 465 ships with about 100,000 members. The present historican introductory video film has been taken from Periscope Film LLC archive. It was presented by the United States Maritime Commission.

Category: POPULAR | Views: 762 | | Comments (0)

Eleonora Maersk Vessel Tour

   This video has been dedicated to the one of the most amazing containerships in the world. Eleonora Maersk was delivered in 2007 in Odense Lindoe ship yard in Denmark. She is capable of taking more than 15000 TEU on board, having the enormous overall length of almost 398 meters, molded breadth of nearly 57 meters, and maximum draught exceeding 16 meters. The vessel tour starts from the main deck, then you will virtually enter all the spaces including accommodation, cargo holds, navigation bridge etc. Very interesting video on the very interesting ship.

Category: POPULAR | Views: 993 | | Comments (0)

How Shipping Containers Are Made

   This short video will show how the shipping containers are made. The whole process is demonstrated from zero to ready product. The video was filmed and edited by Clayton Arnall, Kelowna, BC, Canada. The container box shown in this film was constructed in BigSteelBox factory in Shanghai, China. You will see how the container is constructed, welded, and then what kind of tests it has to pass in order to get approved for use.

Category: POPULAR | Views: 1086 | | Comments (0)

The Diesel Story
   The Diesel Story is the documentary educational film produced by Shell Oil Company years ago. This classic video shows us the main steps of the diesel machines development. How they were invented, how people used them and how these machines helped the mankind throughout the history. You will like this short 18-minute old-school film.
Category: POPULAR | Views: 1161 | | Comments (0)

Wildcat! Oil Prospecting in the United States of America
   Wildcat is a film produced by Dick McCutchen and Thomas Galvin. An excellent half-an-hour educational movie presented by API (American Petroleum University) will briefly show the history of the oil exploration and oil prospecting in United States of America from it's beginning.
Category: POPULAR | Views: 941 | | Comments (0)

Oil Across Arabia - 1950 Middle East Oil Field Educational Documentary
   Oil Across Arabia - 1950 Middle East Oil Field Educational Documentary. This video film produced by Trans-Arabian Pipe Line Company, BECHTEL International Corporation, and Arabian American Oil Company, shows the development of Saudi Arabian oil fields and depicts the history of the oil history.
Category: POPULAR | Views: 1435 | | Comments (0)

Birth Of Victory - American Shipyards Educational Documentary
   Birth of Victory - American Shipyards - Educational Documentary. With battle fronts separated by vast oceans the conduct of a global war depends upon mass waterborne transportation of materiel. This means ships, ships, and more ships... Here is presented the human and production spectacle of the Richmond shipyards and their part in the origin of victory.
Category: POPULAR | Views: 1236 | | Comments (0)

The evolution of the oil industry - educational documentary
   The Evolution of the oil industry is educational documentary film which will be very interesting for everyone involved in oil industry as welll as for the future oil industry workers and students. It shows the main stages of the development of the oil industry.This picture is from the library of the Bureau of Mines of the United States Department of interior, Washington D.C. Presented in cooperation with Sinclair Refining Company.
Category: POPULAR | Views: 1388 | | Comments (0)

Cruise Ship Diaries - Honeymoon Season
   The Costa Serena is a part of award winning green fleet. She costs 450 million euros and can carry almost 3800 passengers. The one thousand crew members, all of them spending most of their lives at sea. Now after summer, the ship is facing new challenge - a honeymoon season. And now this crew has to be on high alert. This is crew ship life as never seen before. The coming weeks we will test this floating city. This is Cruise Ship Diaries...

Category: POPULAR | Views: 1373 | | Comments (0)

Sailing The Treasure Ship
   This video film by National Geographic channel will tell us about the Jewel of Muscat vessel's more than 5000 km long voyage across the Indian Ocean and her battle with Monsoon. This ship was built from almost twenty tons of wood. It took about a year to build her - it was actually the reconstruction of a 1200-year-old Arabian ship, based on an ancient shipwreck. There is no welding or any other modern sort of joining details involved - the vessel is hel by more than hundred kilometres of rope in over 127000 hand-sewn stitches made. Watch this very interesting video and you will be excited with the adventures those brave sailors faced.

Category: POPULAR | Views: 1389 | | Comments (0)

Sailors knots and splices
   Howdy! The sailor rope gets made into the lines that hoist and control the sails, hand fenders outboard and is used for few thousand other things. But the lines themselves are useless unless you know how to work with them, especially to attach them to the other objects. That's where the knots are coming, they are the highly evolved tools that put lines to work. In this program I am going to show you the knots that sailors need most. Fortunately, good knots are versatile , so if you only learn good ones, you only need to learn a few.

Category: POPULAR | Views: 2383 | | Comments (0)

Extreme Engineering - Container Ships
   Today massive containerships transport 90% of everything the world produces. This video will tell you about the container vessels. That is just unbelievable!
Category: POPULAR | Views: 1641 | | Comments (0)

Extreme Engineering - Offshore Oil Platform Under Construction
   This Extreme Engineering series film is dedicated to the new construction of the offshore oil rig.
Category: POPULAR | Views: 1968 | | Comments (0)

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